Troubleshooting
Something not right?
Troubleshoot Sign In Issues
Understand Automatic Logoff / Time Out
Frequent Sign-Out Issues
Troubleshoot No Results for Your Address
Page Cannot Be Displayed
Troubleshoot a Slow or Unresponsive Site
Why are the wrong people notified of an appointment?
The patient's Personal Health Information (PHI) is gone
I received a referral outside of my coverage area
Unable to Assign a Provider
Troubleshooting Integration Error Messages