This is what you are experiencing:
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Pro Tip: For us to be of assistance, please send screen shots of your error message, along with the steps you took to produce the error.
Feeling extra tech savvy?
Help us find the source of the error.
Developer is a tool found in each web browser that helps to identify bugs or errors on a page. When a bug is present, a red message will typically appear.
In Chrome navigate to the (1) 3-dot menu, (2) select More tools, (3) then Developer Tools, (4) select Console, (5) watch for a message to appear.
In Internet Explorer navigate to (1) Tools, (2) select F12 Developer Tools, (3) select Console, (4) watch for a message to appear.
Not sure if you are on the right track? Here is one in action:
