In Chrome

  1. In Chrome, at the top right, click Customize and Control Google Chrome (three dots icon). 

  2. Hover over More Tools and click Clear Browsing Data....

  3. Choose a time range or to delete everything, select All time. 

  4. Check the boxes next to "Cookies and other site data" and "Cached images and files"  

  5. Click the Clear data button.

Internet Explorer 7 - Windows

  1. Select Tools > Internet Options.

  2. Click on the General tab, and then the Delete... button. 

  3. Click on the Delete files... button.

  4. Click on the Yes button. 

  5. Click on the Delete cookies... button. 

  6. Click the Yes button. 

Internet Explorer 9, 10, 11 (Win) - Clearing Cache and Cookies

  1. Select Tools (via the Gear icon) > Safety > Delete browsing history...

  2. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies and then click Delete. 

  3. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies. 

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