If you want to remove a referral from the referral inbox, you can do so by archiving it. Archiving a referral doesn't permanently delete the referral, but rather removes it from your calendar and inbox so that you can remain more organized.
Navigate to Referrals in the top menu, opening the referral Inbox.
Hover over the referral that you would like to archive. If there is a green button with a box icon, you can archive it by selecting this button. Otherwise, you can select Archive from More Options (3-dot menu).
A notification will appear that requires you to confirm your decision to archive. Select the blue Archive button.
Pro Tip: You can also find the Archive button at the top of the Referral Information page by opening the referral.
Once you have archived a referral, it is not permanently deleted. You can find these archived referrals by selecting the 'Archived' tab in the referral inbox. From there, you can also undo the Archive by clicking the 3-dot menu and selecting 'Unarchive'.
Note: You cannot archive a referral in your referral inbox until an outcome has been set.