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Appointment Availability Setup: Why the 120-Day Limit?
Appointment Availability Setup: Why the 120-Day Limit?

Understand the data-driven rationale behind limiting appointment availability to 120 days.

Tessa Smith-Moore avatar
Written by Tessa Smith-Moore
Updated today

When using the "Generate Recurring Time Slots" setting to create your available time slots in the calendar, the system limits the booking window to 120 days. This ensures a streamlined experience for both clients and service providers.

Here’s why:

  • Higher Engagement: Clients are more likely to attend appointments booked within a shorter timeframe, reducing no-shows and cancellations.

  • Fewer Drop-Offs: Long wait times often lead to clients finding alternatives or changes in their circumstances.

  • Minimized Logistical Challenges: Scheduling far ahead increases risks such as clients moving, losing eligibility, or other life changes.

  • Better System Performance: Limiting the booking window reduces data load, keeping the application fast and reliable for all users.

The chosen timeframe should consider the nature of the service, the immediacy of client needs, and the number of available time slots.

A balanced duration ensures availability aligns with demand without overwhelming the calendar or complicating client choices.

Key Benefits

  • Aligns bookings with clients' current needs.

  • Reduces administrative work caused by outdated or canceled appointments.

  • Enhances system responsiveness for a smoother booking process.

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