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Best Practices - French Language

How to configure Caredove in French

Rachel Shelswell avatar
Written by Rachel Shelswell
Updated over 4 years ago

Most public facing aspects of Caredove can be configured to either be in English or French. Some parts of this process can be completed by yourself and some things need Caredove staff to assist.


Customer Completed Adjustments:

  • Listings (cost): please add English and French in text box.

  • Service status: please add English and French in text box.

Caredove Staff Completed Adjustments:

  • Service titles

  • Service Description

  • Eligibility

  • Organization names

  • Appointment & Referral options

  • Custom referral form questions

  • Enabling language prompt on Network Search Site

  • Network left column message

  • Network search column headings

  • Network grid and hover descriptions

Note: Please send the English word/phrase along with the corresponding French word/phrase to have the above information translated. Ideally, Caredove staff will have this information a couple days prior to the live date to ensure the translation is complete. In addition, please make sure the English word/phrase is 100% finalized before providing Caredove with the French translation. Even slight adjustments to the English phrasing can alter the appearance of the translation. If any adjustments are made to the English word/phrase, please tell Caredove.

Automatic configurations:

  • Caredove platform text. i.e. “Book Now,” “Advanced Search,” “Sign-Up.”

Ready to start displaying your organization in French? Send us a message!

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