Ocean is a physician referral platform, and physicians have internal implied and explicit consent practices to collect consent as it relates to transmitting information to a target service for the purpose of initiating services. This is part of the design of the Ocean platform.
In the standard Ocean → Caredove integration, users are presented with a basic form which collects basic demographics, and which is pre-populated with data from their EHR. This gets the referral process started from Ocean, and creates a basic (incomplete) entry for the referral in Caredove. Ocean then launches the Caredove form that has been configured for that service.
When the Caredove form portion of the process launches, that form may contain consent statements. However, sometimes physicians skip this part of the referral process, and the target service would only receive the basic demographic information. In this case, the service's Caredove form will not be filled by the requester, nor would any additional consent statements that are included on that form. The physician is required to collect the required consent to transmit the referral according to their own internal practices, as per relevant health legislation.
If the information included on the basic Ocean form is insufficient, the agency receiving the referral may need to contact the client and fill out the remainder of the form with them (including any extra consent statements that you may have).