Securing Personal Health Information (PHI) is a top priority for us. Caredove has a setting regarding PHI retention and how long it remains available on a referral. You can learn more about that here.

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The PHI can be retrieved with the help of Caredove; please contact us to do so. In the meantime, have your organization administrator review the PHI Data Retention tutorial as the time before deletion may need to be extended. 

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